About AX Health Insurance

No, the advisors we connect you with will not charge you any service fees. Being matched with a health insurance advisor is a free service. The only time you'll be asked for payment is when you choose a plan and are setting up your payment method for your monthly premiums.

Once you are matched with an advisor you may ask them to send you their state license number with which you can verify online at www.NIPR.com. The advisors we work with can also share their screen with you if you would like to see all the plans they are looking through.

AX Health Insurance connects you with licensed advisors. We do not have or sell our own health insurance plans. The advisors we connect you with are experts on plans available in your area, so they will help you determine and decipher between all your options depending on your specific needs and situation.

Once you are matched with an advisor you will have their personal phone number. You may text, call, or email your agent at any time to ask them any questions you may have. If you are needing a fast response and your advisor is unavailable at the time, you may email our support team and we get back to you as soon as possible.

AX Health Insurance is a secure site and will never give your phone number to any other company. You will only be contacted by the licensed advisor we match you with.

Depending on the type of plan you have, an AX Health Advisor may be able to help you. It is worth being matched with an advisor to see if they can answer your questions.

Yes, you will be provided with information on how to cancel your plan if needed. If you are unsure how to do so, your AX Advisor will be able to assist you.

The advisors we work with can help most companies with fewer than 20 employees. If your company has more employees than 20, your advisor can get you in contact with the most qualified group health insurance agent in your area.

While the advisors we work with are licensed in life insurance, it is not their specialty. In some cases, they may be able to help with your life insurance needs, but if not, they will help you find the type of life insurance agent that can help.

The advisors we work with can assist with Medicare supplement plans. Depending on your specific situation, they will help you understand your options and find coverage that meets your needs.

In order for your advisor to assist you in finding the right plan you will be asked questions about your income, career, health and medical history, and future medical needs. You will only be asked for more personal information such as your home address when your advisor has found an insurance plan that you want to sign up for. If you are unsure about sharing certain information you may ask your advisor to send you a link that will allow you to watch everything they are seeing and doing on their computer screen.